Privacy Policy



Effective Date: November 19, 2023


R&R Relocation ("we," "us," or "our") operates this website (the "Service"). This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal data when you use our Service, as well as the choices you have associated with that data.


By using our Service, you agree to the collection and use of information in accordance with this policy. Unless defined otherwise, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible on our website.


Definitions

Service

The Service refers to the website operated by R&R Relocation.


Personal Data

Personal Data refers to information about a living individual who can be identified from that data, either alone or in combination with other information in our possession.


Usage Data

Usage Data includes information collected automatically, such as your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.


Cookies

Cookies are small files stored on your device to improve the functionality and analysis of our Service.


Data Controller

The Data Controller is the entity that determines the purposes and methods of processing personal data. For this Privacy Policy, R&R Relocation acts as the Data Controller.


Data Processors (Service Providers)

Data Processors are third parties that process personal data on behalf of the Data Controller.


Data Subject (User)

A Data Subject is any living individual who uses our Service and is the subject of Personal Data.


Information Collection and Use

We collect and use various types of data to provide and improve our Service:


Types of Data Collected

1. Personal Data

We may ask you for personally identifiable information to contact or identify you, such as:


Email address

First and last name

We may use this information to send newsletters, promotional materials, or other relevant communications. You can opt out of these communications by following the unsubscribe instructions provided in our emails.


2. Usage Data

We may collect information about how our Service is accessed and used, including:


IP address

Browser type and version

Pages visited and time spent on them

Device identifiers and diagnostic data

3. Tracking & Cookies Data

We use cookies and similar technologies to enhance your experience. You can configure your browser to refuse all cookies or notify you when cookies are being sent. However, certain features of the Service may not function properly without cookies.


Examples of cookies we use:


Session Cookies: To operate our Service.

Preference Cookies: To remember your settings and preferences.

Security Cookies: For security purposes.

Use of Data

R&R Relocation uses collected data for the following purposes:


To provide and maintain the Service

To notify you of changes to the Service

To enable participation in interactive features

To provide customer support

To gather insights for improving the Service

To monitor Service usage

To detect, prevent, and address technical issues

To provide promotional materials related to our services unless you opt out

Legal Basis for Processing Personal Data (GDPR)

If you are in the European Economic Area (EEA), our legal basis for collecting and using your Personal Data depends on the context of collection:


To fulfill a contract with you

With your consent

For legitimate business interests, provided your rights are not overridden

To comply with legal obligations

Retention of Data

We retain Personal Data only as long as necessary for the purposes outlined in this Privacy Policy. Usage Data is retained for shorter periods unless used for security or Service improvement purposes.


Transfer of Data

Your data may be transferred to and stored in locations outside your jurisdiction where data protection laws may differ. By using the Service, you consent to this transfer. We ensure adequate security measures are in place to protect your data.


Disclosure of Data

We may disclose Personal Data under the following circumstances:


To comply with legal obligations

To protect and defend the rights of R&R Relocation

To investigate potential wrongdoing

To ensure the safety of users or the public

To protect against legal liability

Security of Data

While we strive to protect your data using commercially reasonable means, no method of transmission or storage is 100% secure.


Your Data Protection Rights (GDPR)

If you are in the EEA, you have rights including:


Access, update, or delete your data

Rectify inaccurate data

Object to data processing

Restrict data processing

Receive a copy of your data in a structured format

Withdraw consent at any time

Contact us to exercise these rights.


Service Providers

We may use third-party providers for analytics and marketing, such as:


Google Analytics: Tracks website usage. Google Privacy Policy.

Facebook Remarketing: Provides targeted ads. Facebook Data Policy.

Links to Other Websites

Our Service may link to external websites not operated by us. We are not responsible for their privacy practices.


Children’s Privacy

Our Service is not intended for children under 18. If we learn we’ve collected data from minors without parental consent, we will delete it.


Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes are effective upon posting.


Contact Us

If you have questions about this Privacy Policy

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